Troubleshooting

Most problems with OctaneRender^® relate to situations mentioned on this page. However, if you need to report an error, please include information about your machine’s current specifications and configuration, such as:

OctaneRender^® SE version and build number
Operating system version, including bit version (32-bit or 64-bit)
Video card(s), model(s), and VRAM size(s)
Amount of RAM
NVIDIA^® driver version
NVIDIA^® CUDA^® version

Please refer to the issue numbers listed to find common solutions.

Issue	Description
1	Cannot find driver for laptop or computer
2	OctaneRender^® won't open due to no CUDA^® devices
3	OctaneRender^® won't open due to license issues
4	OctaneRender^® crashes while loading a file
5	Render looks strange or gives unexpected results
6	Navigation of Viewport is slow/UI is unresponsive
7	OctaneRender^® works for a while, then closes while rendering
8	Can't change settings or save renders
9	OctaneRender^® does not see all available video cards
10	Additional helpful hints

Open topic with navigation