Troubleshooting

Most problems with OctaneRender^® can be traced to the situations mentioned on this page. However, if an error needs to be reported, please include information about the machine’s current specifications and configuration such as:

OctaneRender^® SE version and build number
Operating System version including bit version (32-bit or 64-bit)
Video card(s) model(s) and VRAM size(s)
Amount of RAM
NVIDIA driver version
NVIDIA CUDA version

Please refer to the issue numbers listed to find common solutions.

Issue	Description
1	Cannot find driver for laptop or computer
2	OctaneRender^® won't open due to "No Cuda Devices"
3	OctaneRender^® won't open due to License Issues
4	OctaneRender^® crashes loading a file
5	Render looks strange or gives unexpected results
6	Navigation of Viewport is slow / UI is Unresponsive
7	OctaneRender^® works for a while then closes while rendering
8	Can't change settings or save renders
9	OctaneRender^® does not see all available video cards
10	Additional Helpful Hints

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